Therapy clients have the right to access their health care records and to raise concerns about services received, in accordance with Texas law.

Access to Records

Clients may request access to their therapy records by submitting a written request. Requests may be made by email or in writing and will be handled in accordance with applicable state and federal laws, including HIPAA. Certain information may be withheld or summarized as permitted by law. Reasonable fees may apply for copies of records.

Licensing & Regulatory Authority

This practice is licensed and regulated by the State of Texas.

If you have questions about professional standards or licensure, you may contact the appropriate licensing board:

Texas State Board of Examiners of Professional Counselors

Texas Behavioral Health Executive Council (BHEC)

Website: https://bhec.texas.gov

Phone: (512) 305-7700

Complaints

If you have a concern about services provided, you are encouraged to discuss it directly with the therapist whenever possible. You also have the right to file a complaint with the Texas Behavioral Health Executive Council using the contact information above.